Free Shipping

Toll Courier pickup times are Monday - Friday, orders placed after 3pm are usually shipped the next day

Free New Zealand Shipping Estimates (Within Business Days)*

Auckland & Surrounds: Overnight
North Island: Overnight
South Island: 2 to 3 days

*Rural addresses may take an extra 1-3 business days.

Other International Shipping

At this stage One Supps Whangarei only provide shipping to within New Zealand.

Damaged Goods/Lost Items

In the event that you receive faulty or damaged goods and require a refund, please contact us with your claim and we will endeavour to either replace the product(s) or provide you with a refund. Claims must be received within 7 days of receipt of goods.

If your order is worth a large amount of money, we recommend choosing the 'signature required' courier option as when selecting No Signature Required (I.E Leave at Door if not home) You accept all responsibility for missing parcels within reason.​​